Frequently Asked Questions

Where are you located?

Our primary warehouse is located in the USA. Our fulfilment centre in Europe allows for faster and inexpensive charges to our valued European customers.

What currency are your prices in?
All of our items are priced are in US Dollars.

How much does shipping cost?

We offer free shipping to North America and Europe. Shipping for all other countries cost $9.95.

Do you ship to my country?
Don’t worry! We ship orders worldwide.

How can I contact you?

You can message us at our Facebook page, Instagram page here or at info@prettyslicktrend.com. We are happy to answer any queries you may have.

What variety of sizes do you offer and are those sizes accurate?

Presently, we’ve started with only adult sizes. Please refer to our size information before ordering. 

What payment methods can I pay with?

We accommodate different payment methods such as Paypal, Google Pay, Apple Pay, Shopify Pay, Visa Mastercard and Amex.

How do I know when my package has shipped?

We’ll send you a confirmation E-mail once the order has been shipped from our side.

Do I get a refund?

Only in case of defective or damaged goods. You will bear the shipping costs for returning the item as they are non-refundable. If you receive a refund from us, the cost of returning the item shall be deducted from your refund.

Can I get my product exchanged?

As each product is printed to order, we don’t exchange items. Only in cases of defective or damaged goods.

At which address do I return my product?

To return your product, you should mail it to: 11025 Westlake Dr Charlotte, North Carolina, USA, 28273.